Intake Services Intern Spring 2027

International Rescue Committee • Baltimore, MD

17h • Hybrid

About The Position

The Intake Services Intern assists the International Rescue Committee’s intake team with daily activities that welcome refugees, asylees, and other humanitarian immigrants in the Baltimore metropolitan area and contribute to their self-sufficiency. The intake team is the first point of contact for new walk-in clients and returning IRC clients, and conducts eligibility assessments to identify client needs and refer them to relevant IRC programs. Interns meet directly with individuals and families to support intake assessments.

The Spring 2027 internship is hybrid, combining work in a standard office environment, remote work, and field time within the greater Baltimore area. Interns must be able to come to the office at least three days per week and commit to a minimum of 15 hours per week for 14 weeks. The internship begins with required orientation on January 27, 2027, and continues through May 16, 2027. The internship is unpaid; university credit may be arranged. Eligible interns may receive a $15-per-day per diem reimbursement (based on a 7.5-hour day) toward food and travel, and may also be reimbursed for mileage for approved activities. IRC provides an organization-issued laptop for the duration of the internship.

Requirements

• Fluency in English is required.
• Ability to work independently and as a team member in a fast-paced, global environment.
• Flexible and reliable, with outstanding attention to detail.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, and web-based applications such as databases and Box.

Nice To Haves

• Prior experience and interest working with refugees and immigrants.
• Prior experience and interest in case management or social work.
• Bilingual ability in one of the predominant languages of the local client base.

Responsibilities

• Assist clients remotely or in person with intake assessment appointments under the direction of the intern’s supervisor.
• Assist with service documentation through case notes and case file maintenance.
• Support organization of weekly intake days at the office.
• Perform other duties as assigned.

Benefits

• Eligible Spring 2027 interns may receive a $15-per-day per diem reimbursement to offset food and travel costs.
• Mileage reimbursement may be available for approved activities, based on round-trip mileage from the IRC office.
• University credit may be arranged.
• An IRC laptop is issued for the duration of the internship.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed