Extended Services Intern (Spring 2027)

International Rescue Committee • Baltimore, MD

1d • Hybrid

About The Position

The Extended Services Intern supports the International Rescue Committee’s intensive case management (ICM), extended case management (ECM), and Services for Older Refugees (SOR) programs in Baltimore. The role assists with daily activities that support the long-term integration of refugees, asylees, and other humanitarian immigrants. Work includes supporting vulnerable clients—particularly medically vulnerable clients—and connecting them with healthcare, education, and psychosocial resources that support their individual goals. The internship combines office, remote, and field work in the greater Baltimore area.

The ICM and SOR work supports clients including single-headed refugee households, survivors of domestic violence, older refugees, youth and young adults without parents or permanent guardians, and refugees experiencing mental health or psychological difficulties, physical disabilities, or medical conditions. Interns work with clients, colleagues, and external parties to develop service plans based on individual needs and preferences, and to connect clients with financial, medical, social, vocational, and other services in accordance with eligibility and program requirements.

The internship runs for 14 weeks, from the week of January 27, 2027, through May 16, 2027, and requires at least 15 hours per week. Interns should be able to attend the office at least three days per week. A required orientation is scheduled for January 27, 2027. The internship is unpaid; university credit may be arranged. Eligible interns may receive a $15-per-day per diem, defined as 7.5 hours, to offset food and travel costs, and may be reimbursed for mileage for approved activities.

Requirements

• Ability to work independently and as a team member in a fast-paced, global environment.
• Flexible and reliable, with outstanding attention to detail.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, and web-based applications such as databases and Box.
• Fluency in English.
• The schedule requires a minimum of 15 hours per week for 14 weeks, with availability to come to the office at least three days per week.

Nice To Haves

• Prior experience and/or interest working with refugees and immigrants.
• Prior experience and/or interest in case management, social work, or public health.
• Bilingual ability in one of the predominant languages of the local client base.
• A valid driver’s license, reliable access to a vehicle with current insurance, and ability to travel regularly throughout Baltimore.

Responsibilities

• Assist clients with remotely arranging transportation to medical and other required appointments.
• In coordination with the extended services team, conduct virtual home- or community-based orientation sessions on topics relevant to ICM, ECM, and SOR clients, such as public transportation, making medical appointments, and accessing community resources.
• Assist with service documentation through case notes and case file maintenance.
• Connect at-risk clients to healthcare, education, and psychosocial resources that support their individual goals.
• Perform other duties as assigned.

Benefits

• Eligible for per diem reimbursement at $15 per day (defined as 7.5 hours) to offset food and travel costs.
• May be reimbursed for mileage driven for approved activities, based on round-trip mileage from the IRC office.
• University credit may be arranged.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed