Intake Services Intern Spring 2027

International Rescue Committee • Baltimore, MD

1d • Hybrid

About The Position

The Intake Services Intern assists the International Rescue Committee’s intake team with daily activities that welcome refugees, asylees, and other humanitarian immigrants in the Baltimore metropolitan area and contribute to their self-sufficiency. The intake team is the first point of contact for new walk-in clients and returning IRC clients, conducts eligibility assessments, and refers clients to relevant IRC programs. Interns meet directly with individuals and families to support intake assessments.

The internship is hybrid, combining a standard office environment, remote work, and field time in the greater Baltimore area. Interns must be able to work at the office at least three days per week and commit to at least 15 hours weekly for 14 weeks, from the week of January 27, 2027, through May 16, 2027. A required orientation is scheduled for January 27, 2027, from approximately 9:30 a.m. to 3:00 p.m. Interns receive an IRC laptop for remote and in-office work. The internship is unpaid, though university credit may be arranged. Spring 2027 interns are eligible for a $15-per-day per diem (with a day defined as 7.5 hours) to offset food and travel costs, and may be reimbursed for mileage for approved activities.

Requirements

• Ability to work independently and as a team member in a fast-paced, global environment.
• Flexible and reliable, with strong attention to detail.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, and web-based applications such as databases and Box.
• Fluency in English.
• Availability for at least 15 hours per week for 14 weeks and ability to come to the office at least three days per week.

Nice To Haves

• Prior experience and interest in working with refugees and immigrants.
• Prior experience and interest in case management or social work.
• Bilingual ability in one of the predominant languages of the local client base.

Responsibilities

• Assist clients remotely or in person with intake assessment appointments under the direction of the intern’s supervisor.
• Support service documentation through case notes and case file maintenance.
• Help organize weekly intake days at the office.
• Perform other duties as assigned.

Benefits

• IRC laptop provided for the duration of the internship.
• University credit may be arranged.
• Eligible for a $15-per-day per diem reimbursement to offset food and travel costs.
• May be reimbursed for mileage driven for approved activities, based on round-trip mileage from the IRC office.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed