Intake & Screening Specialist

TEL Staffing & HR•Pensacola, FL

2d•$31,200 - $41,600•Onsite

About The Position

Now hiring an INTAKE & SCREENING SPECIALIST in Pensacola, FL. This is a full-time, non-exempt position. The employee in this position reports to the Aging and Disability Resource Center Director and exercises no supervision. The role involves accepting referrals, informing clients about programs, determining needs, screening for eligibility for various services, providing information on service options, conducting crisis intervention, performing comprehensive screenings, inputting client assessments into eCIRTS, updating the APCL, and ensuring client data confidentiality. The position may also involve counseling disaster victims about Medicaid programs and options. Employees may be required to work specific hours, days, or holidays to provide adequate coverage for clients.

Requirements

Bachelor’s degree from an accredited college or university in a human service-related field; OR
Associate’s degree from an accredited entity in a human service-related field and a minimum of two years’ experience as a caseworker, case manager, intake specialist, or related work experience with the long-term care client population; OR
High school diploma or GED and four years’ experience as a case worker, case manager, intake specialist, or related work experience with the long-term care client population.
Possession of a valid Florida driver’s license.

Responsibilities

Accept referrals from the Elder Helpline as well as other resources for initial intake and screening.
Inform clients about Aging and Disability Resource Center programs and program requirements, obtain background information, and initiate the process to inform, guide, direct, and link elderly clients to appropriate resources and services.
Determine the individual’s needs and screen for potential eligibility for Medicaid-related and state/federal funded services utilizing a standardized screening instrument.
Provide efficient, timely and consumer friendly services to facilitate the screening and review process.
Provide information on service options, service providers, and how the services will be provided, identifying alternative options when client is not eligible for publicly funded services.
Provide crisis intervention to stabilize family situation and identify relevant community supportive services.
Conduct comprehensive screening on Medicaid probable individuals on the Assessed Priority Consumer List (APCL) who are not active in a case managed program.
Input client assessments into eCIRTS (Client Information and Registration Tracking System).
Post information in the enrollment and termination screens of eCIRTS to update the APCL as needed.
Contact individuals on the APCL as required to update information and screen for Medicaid eligibility and state/federal funded program.
Ensure that all client data is transmitted, stored, and disposed of according to the confidentiality requirements of Northwest Florida Area Agency on Aging and all federal and state regulations.
Attend conferences, workshops, and meetings to keep abreast of developments and issues related to the functions of this position.
Perform other duties as assigned, which may include counseling disaster victims about Medicaid programs, options, and the eligibility process.