Intake Screener- Stay Housed LA Program
About The Position
The Stay Housed L.A. program is a partnership between Los Angeles County, the City of Los Angeles, and local community and legal service providers to implement a county-wide right to counsel program. This program provides tenants of Los Angeles County with a range of services, from legal information and resources to representation in court eviction proceedings. The intake screener position is a critical role on the team, responsible for calling clients, conducting client interviews, collecting compliance documents, and tracking client data. This position reports to the Associate Supervising Attorney and is non-exempt.
Requirements
- Strong organizational skills.
- Strong listening and communication skills.
- Working knowledge of Microsoft Outlook, Word and Excel, business communication platforms, and web-based case management platforms.
- Passion for NLSLA mission and demonstrated commitment to advocating for the legal rights of low-income individuals.
- Passion, empathy, and compassion for supporting people from different lived experiences.
Nice To Haves
- Prior experience in a legal aid law firm or non-profit organization.
- Bilingual in Spanish, due to the high number of Spanish-speaking residents in the community, or in any of the other Los Angeles threshold languages, which is highly valued in our community outreach efforts.
Responsibilities
- Responsible for working collaboratively with housing attorneys and paralegals to provide advocacy and litigation support including conducting client interviews and intakes.
- Coordinate with clients to obtain critical documents required for our grants including immigration, financial and asset information.
- Maintain client files and important documents, ensuring regular communication with clients.
- Picking up court documents from the court, scanning and providing to advocates.
- Providing legal information, referrals, and resources to clients.
- Must be familiar with court filings and rules.
- Comply with contractual requirements and ensure proper documentation and tracking of case files in accordance with program and grant requirements.
- Will work directly with program clients.
- Will assist with reports and other program needs.
- Performs other duties as assigned reasonably related to the position and generally within the same level and classification as core responsibilities.
Benefits
- Competitive Compensation: $28.85–$32.14 per hour (equivalent to approximately $52,500–$58,500 annually based on a 35-hour work week), depending on experience.
- Generous Time Off: 18 paid holidays, 2 to 5 weeks of vacation depending on seniority, and 12 days of sick leave.
- Medical, dental, and vision insurance with a variety of plan options.
- Basic Life and AD&D Insurance, Long-Term Disability Insurance.
- 403(b) retirement plan with employer contributions and options for voluntary contributions.
- Monthly bilingual supplement for qualified employees.
- Technology reimbursement to help you stay connected and equipped to do your best work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
