Intake RN

Summit BHC•Leland, NC

6d•Onsite

About The Position

The Intake RN performs daily patient intake and admissions operations, which may include screening, financial counseling, insurance verification, and assessment at or outside the facility depending on patient or hospital needs. The RN screens and assesses admissions for clinical and medical appropriateness and communicates findings to a physician, who determines admission and level of care. The role works closely with business office, nursing, clinical staff, and external parties to support timely admissions and responds to admissions inquiries. The position is onsite at Carolina Dunes Behavioral Health in Leland, North Carolina. The stated schedule is 10 a.m. to 10 p.m., working six days on followed by seven days off. This is an individual-contributor position. A $5,000 bonus is offered. The organization describes its benefits plan as comprehensive and its salary as competitive and commensurate with experience and qualifications.

Requirements

Graduation from an accredited school of nursing.
Valid current RN license from the state or from a compact state, where applicable.
CPR certification required.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.
Experience in clinical interviewing, patient assessment, referral, treatment planning, and communicating with external review organizations or comparable entities.
Experience in managed care pre-certification, level-of-care assessments, and utilization.
Outstanding interpersonal, interviewing, and assessment skills.
Skill in telephone etiquette and paging procedures.

Nice To Haves

BSN preferred.
One or more years of experience in mental health or substance use disorder admissions preferred.
First aid may be required based on state or facility requirements.

Responsibilities

Facilitate admissions and assessment for incoming patients, including initial evaluation and initiation of integrated assessments documenting symptoms, functioning, and needs.
Collaborate with facility medical and psychiatric staff to make appropriate recommendations and admissions, and communicate projected admissions to designated internal representatives in a timely manner.
Provide additional coverage for the Call Center Team by answering phones, processing admission requests, reviewing and accepting patients, verifying insurance, and assisting with insurance pre-certifications during high-volume periods.
Gather medical admission documentation from external sources before admission and secure initial treatment and admission pre-authorization.
Review patient charts for medical necessity and staff referrals and assessments with an appropriate physician to obtain orders, recommendations, and DSM-V diagnoses when appropriate.
Communicate treatment recommendations and coordinate with other treatment teams.
When needed, administer medications in accordance with physician orders, psychiatrist consultation, and hospital and licensing agency protocols; educate patients about side effects; assess understanding and effectiveness of education; address compliance; adjust medications under psychiatrist supervision as needed; and monitor lab results to validate compliance.
When applicable, maintain accountability for medication administration, recording, control, and security, including narcotics; complete Adverse Drug Reaction forms as necessary; and maintain knowledge of common psychiatric medications.
Advocate for the lowest level of care consistent with patient needs and coordinate admissions and transfers between facility levels of care.
Ensure thorough and accurate patient documentation on each shift and facilitate service requests from initial response through assessment, referral, level-of-care designation, service initiation or admission, and follow-up.
Respond to facility inquiries within facility policy timeframes.
Verify insurance benefits and share gathered information with patients, families, and appropriate facility staff; provide ongoing assessments of patient status during admissions.
Perform other assigned duties, including assisting on the patient unit.