Intake Registered Nurse (RN)

VNA & Hospice of the Southwest Region•Rutland, VT

10h•Onsite

About The Position

VNA & Hospice of the Southwest Region is hiring an Intake Registered Nurse for an in-office home health nursing position. The Intake RN is responsible for timely assessment and processing of referred clients, ensuring effective responses and initiation of home care and hospice referrals in accordance with regulatory, quality, industry, and agency standards. The role works under the direction of the Director of Quality and Intake Services and collaborates with physicians, referral sources, scheduling, billing, and quality teams to support coordinated, compliant care.

Requirements

Graduation from an accredited school of nursing.
Ability to obtain valid Vermont State Registered Nurse licensure by the date of employment.
Valid state driver's license.
Ability to pass motor vehicle record, child abuse, criminal record, and adult abuse checks.
Excellent communication, interpersonal, and customer service skills.
Ability to work one weekend a month and rotating holidays.

Nice To Haves

Bachelor of Science in Nursing preferred.
Home care or hospice experience preferred.
Team-player orientation, flexibility, initiative, ability to manage multiple tasks and time effectively, and ability to work with minimal supervision.

Responsibilities

Screen, triage, and process requests for agency services, considering admission criteria, disciplines, programs, home care and hospice criteria, and payment sources.
Assess whether referrals are appropriate according to agency policies and procedures, in collaboration with the primary physician and referral sources.
Use computerized referral-source and reporting programs promptly and effectively.
Facilitate quality, coordinated, and timely clinical services as patients move across the continuum of care.
Oversee and assist with assigned workflow coordination processes.
Communicate priority visit needs and potential high-risk situations to the designated supervisor to support appropriate scheduling of professional and support staff and services.
Ensure pertinent data is accurate and complete, using available information and resources to promote quality care and patient goals and outcomes.
Collaborate with scheduling, billing, and quality departments to ensure home care and hospice services comply with regulatory and agency guidelines.
Ensure face-to-face (F2F) documents are complete in accordance with CMS guidelines and help obtain missing documentation or other required paperwork at referral.