Intake Program Coordinator
KabaFusion•Edison, NJ
•$25 - $35
About The Position
The Intake Program Coordinator supports and coordinates the intake function by managing intake documentation, payor requirements, and cross-functional scheduling to ensure smooth day-to-day operations. The role combines operational rigor with light project management and serves as a liaison between intake staff and leadership to drive process improvements and maintain compliance with organizational and regulatory standards.
Requirements
- High school diploma or equivalent.
- At least two years of experience in operations, intake, project coordination, or a related role.
- Demonstrated ability to build stakeholder engagement and drive action.
- Strong organizational and time-management skills.
- Excellent verbal, written, and interpersonal communication skills.
- Highly organized and detail-oriented, with the ability to manage multiple concurrent workstreams.
Nice To Haves
- Associate or bachelor's degree.
- Healthcare or revenue cycle management experience.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams), electronic health record systems, or payor portal systems.
Responsibilities
- Write, maintain, and update Intake Standard Operating Procedures (SOPs) to reflect current workflows, policy changes, and best practices.
- Maintain and update the payor handbook, including payor-specific requirements, timelines, and submission guidelines; track policy changes and translate them into actionable process updates.
- Manage calendars and schedule intake-related meetings across operations, clinical, billing, and other departments.
- Prepare and distribute meeting agendas, minutes, and follow-up action items to support timely execution.
- Maintain project documentation for intake process improvement initiatives, including action logs, scope changes, and post-project evaluations.
- Serve as a liaison between intake staff and leadership to support implementation of process improvement projects.
- Review, categorize, and ensure accurate and timely distribution of incoming faxes and other intake documentation to the appropriate department or stakeholders.
- Monitor intake processes for adherence to SOPs and payor requirements; identify recurring issues or bottlenecks and propose solutions.
- Ensure compliance with healthcare regulations, including HIPAA, and organizational standards.
- Perform other duties assigned by leadership to support departmental goals.
Benefits
- Competitive compensation.
- Benefits start on the first day of employment.
- 401(k) with a 4% match and no waiting or vesting period.
- PTO, floating holidays, and paid holidays.
- Company-paid life insurance and short-term disability.
- Employee Assistance Programs for mental health and wellness.
- Learning and Development Programs.
- Discounts on travel, cell phones, clothing, and more.
- Employee referral program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
