Intake/Insurance Coordinator For Home Health Agency

AdvisaCare • Grand Rapids, MI

15h • Onsite

About The Position

AdvisaCare Home Health is seeking a full-time Intake/Insurance Coordinator for their Grand Rapids location. This role is primarily in-office Monday-Friday, 8:00 AM - 5:00 PM, with rotating weekend on-call duties from home for referrals. The Intake/Insurance Coordinator is crucial for verifying benefit information, obtaining initial authorization, and determining patient liability before clinical staff begin providing care. Responsibilities also include the initial scheduling of clinical staff, tracking physician orders, and managing other essential documentation from providers and referral sources. Experience with Wellsky/Kinnser Agency Manager EMR is a plus, but not required. Proficiency in using various referral portals and eFax is necessary.

Requirements

• Knowledge of Medicare.
• Knowledge of insurance websites such as CareCentrix, Availity, Priority, etc.
• Conscientious, with attention to detail.
• Demonstrates patience, flexibility, and cooperative attitude.
• Effective verbal and written communication skills with others both internally and externally.
• High school diploma or GED.
• Minimum of one (1) year insurance verification, insurance authorization, or medical billing experience.
• Utilization of multiple Referral portals.
• Utilization of eFax.

Nice To Haves

• Previous experience with Wellsky/Kinnser Agency Manager EMR.

Responsibilities

• Ensuring benefit information, initial authorization, and patient liability are obtained prior to clinical staff starting care.
• Initial scheduling of clinical staff.
• Tracking orders and other pertinent documentation from physicians/providers/referral sources.
• Watching for referrals during on-call rotation.

Benefits

• Medical/dental/vision benefits available on the 1st of the month following the 60th day of employment.
• 401K Plan after 90 days.
• PTO after 90 days.
• Paid holidays after 90 days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED