Rental Assistance Intake Housing Specialist

SEMMCHRA•Wabasha, MN

1d•Onsite

About The Position

Southeastern Minnesota Multi-County Housing & Redevelopment Authority (SEMMCHRA) has an opening for a full-time Intake Housing Specialist. Under general supervision of the Rental Assistance Voucher Program Director, performs various duties for programs including application intake, eligibility determination, scheduling and summarizing inspections, document processing, maintaining reports, logs, and controls. Must also utilize computer software for general program processing related to the Rental Assistance housing program.

Requirements

High school Graduate or GED equivalent.
Must have at least one (1) year of experience and/or education in word processing and file maintenance skills or one (1) year of experience working in a housing related field or applicable office setting.
Must type 40WPM.
Must be able to communicate effectively both orally and in writing or successfully performed in a Program Processor position.
Must be a licensed drive and have a car available to carry out assignments.

Nice To Haves

Ideal candidate has an understanding or able to learn and apply HRA program guidelines and regulations, as well as efficiently utilize related software.
SEMMCHRA will train dedicated, self-motivated individuals who have a desire to learn and a passion to serve others.
The ability to quickly troubleshoot problems with files.
Ability to act in a sensitive and equitable manner when dealing with resident and participant complaints and conflict situations.
Ability to work in a team environment and be an effective team member to benefit the department and agency.
Ability to set priorities and goals to meet program schedules and deadlines.
Ability to multitask and maintain order of program files.

Responsibilities

Responsible for activities related to the section 8 program connected with intake eligibility, verification of information, entering data into the respective systems to ensure compliance with the Federal and State regulations.
Responsible for accurate calculation of income, assets and property ownership verification and utilization of computer where applicable.
Responsible for maintaining and updating reports and logbook as needed.
Responsible for scheduling and summarizing Housing Quality Standard inspections.
Responsible for prioritizing file work up with other workload to meet leasing time line or job specific deadlines and standards.
Responsible for moving the program files along in a timely manner to ensure program coordinators have files to meet their standards.
Responsible for maintaining accurate current and past applicant/participant files and other records related to assigned housing program.
Responsible for assisting with purging waiting lists.
Responsible for monitoring and maintaining program packets for participants and landlords.