INTAKE COUNSELOR (DEGREED)- Overnight

UHS•College Park, GA

12d•Onsite

About The Position

Responsible for being able to perform all aspects of the hospital’s assessment and referral process, including efficient and effective handling of inquiry calls, knowledge of and communication with referral sources; providing hospital and program information to individuals, agencies, facilities, and professionals; making outside referrals, when appropriate; assessing and triaging an individual’s mental health and/or chemical dependency status; making patient safety and level of care recommendations to the physicians(s); identifying insurance benefits, pre-certification of patient care; completing all admission requirements; communicating patient safety concerns and pertinent patient information to unit nursing staff and documenting all necessary information. One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Requirements

Master Degree
1 to 3 years of experience

Responsibilities

Perform all aspects of the hospital’s assessment and referral process.
Handle inquiry calls efficiently and effectively.
Communicate with referral sources.
Provide hospital and program information to individuals, agencies, facilities, and professionals.
Make outside referrals when appropriate.
Assess and triage an individual’s mental health and/or chemical dependency status.
Make patient safety and level of care recommendations to the physician(s).
Identify insurance benefits and pre-certify patient care.
Complete all admission requirements.
Communicate patient safety concerns and pertinent patient information to unit nursing staff.
Document all necessary information.
Know and understand the assessment and referral call system procedure.
Follow the Intake call sheet to resolution.
Know the Hospital services and be able to answer general service information questions, including admission and exclusion criteria.
Complete assessment and evaluation of presenting patients.
Inform patients/families of patient rights, responsibilities, and pertinent rules and regulations prior to admission.
Follow EMTALA regulations and identify high risk individuals presenting for emergency care.
Effectively communicate information to physician for appropriate orders for services.
Initiate verification of insurance coverage to determine viability of insurance for individuals seeking admission.
Perform other duties as assigned/required by this position.