Intake Counselor

Ava Health•Grand Junction, CO

2d•Onsite

About The Position

The Intake Counselor serves as the first clinical point of contact for new clients entering Ava Health. This role is responsible for creating a welcoming, organized, and clinically sound admission experience by completing intake assessments, orienting clients to programming, and collaborating with the multidisciplinary team to ensure a smooth transition into treatment. This position is ideal for a clinician who is organized, personable, and able to build rapport quickly while balancing clinical documentation and coordination.

Requirements

Degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field.
Licensed or license-eligible in Colorado (LPCC, LPC, SWC, LSW, MFTC, LMFT, or equivalent preferred).
Experience completing behavioral health assessments preferred.
Strong interviewing, documentation, and interpersonal communication skills.
Ability to work collaboratively within a multidisciplinary treatment team.
Comfortable managing multiple priorities while maintaining attention to detail.

Nice To Haves

Warm, welcoming, and able to establish rapport quickly.
Organized and detail-oriented.
Calm under pressure and adaptable to changing priorities.
Comfortable working independently while collaborating closely with the clinical team.
Passionate about providing an exceptional client experience from the very first day of treatment.

Responsibilities

Complete comprehensive biopsychosocial (BPS) intake assessments.
Conduct clinical interviews and gather information necessary to support treatment planning and level of care recommendations.
Facilitate new client orientation and introduce clients to Ava Health's expectations, programming, and treatment philosophy.
Ensure all required admission documentation is completed accurately and in a timely manner.
Collaborate with therapists, nursing, case management, psychiatric providers, admissions, and residential staff to coordinate client admissions.
Communicate pertinent clinical information to the treatment team to support continuity of care.
Assist with initial treatment planning and clinical handoffs.
Support therapists with clinical needs, group coverage, or other program responsibilities as census and workflow require.
Maintain timely, accurate, and professional documentation in the electronic medical record.
Contribute to a welcoming, professional, and client-centered treatment environment.