Intake Coordinator
Choice Rehab LLC•Tyler, TX
About The Position
A Home Health Intake Coordinator manages the initial patient referral process, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care. They are responsible for receiving referrals, verifying insurance benefits, obtaining authorizations, and accurately entering patient data into Electronic Medical Records (EMR).
Requirements
- Excellent computer and customer service skills
- Valid Driver’s License
- Valid Auto Insurance
Nice To Haves
- Minimum one year of experience in referral intake is preferred
- Experience with third party payers, Medicare and Medicaid highly desirable
- Medical Field background preferred, including familiarity with medical terminology
- LVN/LPN preferred
- HomeCare HomeBase experience preferred
Responsibilities
- Receives and appropriately documents new referrals in a timely manner.
- Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.
- Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.
- Provides effective communication to patients, staff members, other health care professionals and referral sources.
- Responds to Agency and patient needs in a professional and creative manner.
- Demonstrates commitment, professional growth and competency.
- Participates in Agency-sponsored in-service training.
- Participates in the Agency’s QAPI program.
- Promotes the Agency philosophy and administrative policies to ensure quality of care.
Benefits
- Medical, Dental, Vision Insurance
- 401k
- Health Savings Account
- Life Insurance
- Short & Long Term Disability Insurance
- Paid Time Off and Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
