Intake Coordinator

Aurora Behavioral Health System•Tempe, AZ

5d•Onsite

About The Position

Join the team of professionals at Aurora Behavioral Health System, East, a 138-bed free standing psychiatric inpatient hospital and outpatient program located in Tempe, AZ. The facility is seeking experienced Intake Coordinators for its Patient Services Call Center Department. This psychiatric facility is licensed to treat adolescents and adults for a wide range of psychiatric conditions and chemical dependency.

Requirements

High school diploma required
Ideal candidate is moving towards obtaining licensure
Knowledge of DSM-V criteria, community resources, assessment and crisis intervention
Must be 21 years of age or older
Able to pass a background check, drug screen, and meet qualifications for fingerprint clearance
Must be able to pass a drug screen and physical
Must be eligible for a fingerprint clearance card

Nice To Haves

Bachelors degree in social work or counseling preferred
Experience in a behavioral healthcare hospital setting, call center and crisis work is a plus

Responsibilities

Handle all general inquiry calls from potential customers and referral sources
Schedule assessments for Aurora Behavioral Health Tempe and Glendale locations, and/or refer patients to appropriate community resources
Gather information from callers to complete detailed intake form to determine appropriate level of care needed or to make referrals to appropriate resources
Act as a liaison for hospital referrals transferring for behavioral health inpatient treatment
Work with nursing, medical, and other disciplines to coordinate care for patients
Must be trained in Suicide Intervention Skills or willing to obtain certification i.e.; ASIST