COORD - CASE MGMT

Kentfield and San Francisco Specialty Hospital•Kentfield, CA
•$26 - $33•Onsite

About The Position

The Intake Coordinator oversees the intake process for new patient admissions, ensuring required documentation, authorizations, and consents are obtained accurately and promptly. The role conducts weekly audits to maintain compliance with hospital and regulatory standards and may assist with scheduling patient appointments and coordinating with external providers. The coordinator interacts with state and federal agencies, insurance partners, legal counsel, insurance grievance representatives, and inter-hospital partners. The position attends management meetings and contributes to developing standardized operating procedures. This is a full-time position of 36 hours per week at the Marin location in Kentfield, California.

Requirements

  • High school diploma or equivalent.
  • A minimum of 1–2 years of experience in healthcare admissions, intake coordination, CNA, or medical office administration.
  • Knowledge of insurance verification, authorizations, and EMR systems.
  • Strong organizational skills and attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Strong communication and interpersonal skills.

Nice To Haves

  • Associate degree.
  • Experience in case management or discharge planning support.
  • Familiarity with hospital workflows and managed care processes.
  • Proficiency in Microsoft Office Suite and EMR platforms.

Responsibilities

  • Oversee the intake process for new patient admissions.
  • Ensure required documentation, authorizations, and consents are obtained accurately and in a timely manner.
  • Conduct weekly audits to maintain compliance with hospital and regulatory standards.
  • Assist with scheduling patient appointments as needed.
  • Coordinate with external providers as needed.
  • Interact with state and federal agencies, insurance partners, legal counsel, insurance grievance representatives, and inter-hospital partners.
  • Attend meetings with management.
  • Participate in formulating standardized operating procedures.
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