WCI Intake Coordinator 1, Pre-Planning Intake Services, FT, 8:30A-5P
About The Position
This position demonstrates exemplary teamwork, service and overall knowledge of Intake records collection following BHSF guidelines. The candidate must be an expert in utilization of Medical records collection tools as stipulated by department‘s policies and workflows. The candidate will be responsible for maintaining knowledge and deployment of practices used within the department as well as throughout BHSF to address staff and patient‘s questions and concerns. The Intake Coordinator 1 will work in collaboration with other MCI personnel in order to facilitate a smooth Intake records collection and coordination of care for patients scheduled with MCI physicians.
Requirements
- Associates degree.
- Employees hired prior to 2022, may substitute 5 years of experience in lieu of an Associates degree.
- Knowledge of Health Care Regulatory guidelines to include but not limited to HIPAA, AHCA, etc.
- Extensive knowledge of Medical terminology
- 3 Years minimum required experience.
- Excellent interpersonal communication skills (verbal and written).
- Excellent service skills.
- Strong technical skills (Microsoft Office, Excel, HER, EMR,)
Nice To Haves
- Certification preferred in one of the following : CHAA- NAHAM Certified Healthcare Access Associate, CEHRS – Certified Electronic Health Records Specialist, OPN-CG -AONN Oncology Patient Navigator - Certified Generalist , or CITI - Collab Inst Training Init.
- Healthcare experience preferred.
- Knowledge/experience in Cerner, Ambra, Vilocity, etc. preferred.
- Bilingual desired(English/Spanish).
- Ability to work in a high volume, fast paced work environment.
Responsibilities
- Maintain knowledge and deployment of practices used within the department as well as throughout BHSF to address staff and patient‘s questions and concerns.
- Work in collaboration with other MCI personnel in order to facilitate a smooth Intake records collection and coordination of care for patients scheduled with MCI physicians.
Benefits
- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources that go beyond traditional benefits
- A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
- Tuition reimbursement to support continued learning and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
