Cnt Result Call Center Agent 1, OP Centralized Scheduling, FT 8:30A-5P

Baptist Health South Florida • Miami, FL

6d • $16 - $19 • Onsite

About The Position

Retrieving and providing patient results to requesting physician practices. Demonstrates service excellence to all callers while effectively and efficiently addressing their needs or resolving their concerns. Must comply with HIPAA compliance and standards at all times.

Requirements

• High School,Cert,GED,Trn,Exper.
• Significant customer service and/or call center environment experience.
• Medical terminology preferred (written and oral).
• Bilingual highly preferred.
• Excellent verbal and written skills.
• Data entry skills.
• Ability to multi-task in a fast-paced, high call volume call center.
• 1 Year

Responsibilities

• Retrieving and providing patient results to requesting physician practices.
• Demonstrates service excellence to all callers while effectively and efficiently addressing their needs or resolving their concerns.
• Must comply with HIPAA compliance and standards at all times.

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED