Intake Coordinator

Caring Therapists • Fort Lauderdale, FL

13h • Remote

About The Position

The Intake Coordinator supports the client intake process at Caring Therapists, a mental health counseling practice serving children, teens, and adults in Florida. This is a virtual position responsible for assisting clients from their initial contact through appointment scheduling. The role also includes coordinating electronic document exchanges, responding to client inquiries, entering data accurately, maintaining client and administrative records, and updating databases and internal systems to keep information current and accurate.

The position is scheduled Monday through Friday, 9 AM to 5 PM, with a paid 30-minute lunch break. Compensation is $21 per hour. Applicants should have strong communication and organizational skills, attention to detail, and the ability to interact comfortably with clients while multitasking and prioritizing in a fast-paced environment.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Friendly and approachable personality, with the ability to interact comfortably with clients.
• Familiarity with Google Workspace, or the ability to quickly learn and adapt to new technology.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong interpersonal skills.
• Adhere to high standards of integrity and professionalism.

Nice To Haves

• CRM experience.
• Bilingual ability.

Responsibilities

• Answer and manage incoming calls.
• Assist clients with scheduling appointments.
• Coordinate electronic document exchanges.
• Respond to client inquiries.
• Perform accurate data entry.
• Maintain client and administrative records.
• Update databases and internal systems to keep information current and accurate.

Benefits

• 401(k) plan
• Paid time off
• Professional development assistance

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED