Intake Coordinator

Lemieux & Associates LLC • Henderson, NV

16h • $18 - $23 • Remote

About The Position

Lemieux & Associates is hiring a full-time, remote Intake Coordinator in Henderson, Nevada. The role is the first point of contact for new investigative assignments and helps ensure each case is launched accurately and efficiently. The coordinator reviews incoming referrals, retrieves information from client portals, establishes cases in company systems, verifies that information is complete and accurate, requests clarification from clients when needed, and routes assignments to appropriate teams. The position also supports workflow priorities, protects confidential information, and helps keep operations running smoothly. Shifts vary and are scheduled within normal business hours. Compensation is $18–$23 per hour.

Requirements

• High school diploma or equivalent.
• Strong computer skills and the ability to learn multiple systems and client portals.
• Excellent written and verbal communication skills.
• Ability to accurately enter, review, and manage detailed information.
• Ability to manage multiple assignments and priorities simultaneously.
• Strong organizational, time-management, and problem-solving skills.
• Ability to maintain confidentiality and exercise good judgment.
• Dependability.

Nice To Haves

• Experience in insurance, claims, investigations, legal services, healthcare, or another referral-based environment.
• Familiarity with insurance terminology, claims referrals, investigative services, client portals, and case management systems.

Responsibilities

• Review incoming referrals and retrieve information from client portals.
• Establish cases within company systems.
• Verify assignment details for accuracy and completeness.
• Communicate with clients when clarification is needed.
• Route assignments to the appropriate teams.
• Support workflow priorities, maintain confidentiality, and help operations run smoothly.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED