Intake Coordinator-Days
About The Position
Responds to all requests from individuals seeking behavioral health services. Works directly with professional referral sources, community members and prospective patients to complete an initial clinical screening consisting of medical, psychosocial, and mental health information. Collaborates with physicians and psychiatrists to determine recommendations for behavioral health services. Facilitates both voluntary and involuntary admissions for inpatient psychiatric care. Responsible for obtaining initial insurance authorization from insurance providers. Duties may be completed on site at Gateway Regional Medical Center and at contracted facilities within the surrounding communities.
Requirements
- Master's degree in counseling, psychology, social work, psychiatric nursing or related field OR a registered nurse licensed in the state of Illinois with previous behavioral health experience.
- Current Basic Life Support (AHA or American Red Cross BLS) certification
- Nonviolent Crisis Intervention training course (CPI) required within 1 month of hire date
- Previous acute behavioral health treatment experience
- Working knowledge of the behavioral health resources within the community
- Understanding of and appreciation for the physical, social and psychological needs of pediatric, adolescent, adult and geriatric patients
Responsibilities
- Respond to all requests from individuals seeking behavioral health services.
- Work directly with professional referral sources, community members and prospective patients to complete an initial clinical screening consisting of medical, psychosocial, and mental health information.
- Collaborate with physicians and psychiatrists to determine recommendations for behavioral health services.
- Facilitate both voluntary and involuntary admissions for inpatient psychiatric care.
- Obtain initial insurance authorization from insurance providers.
Benefits
- Competitive salary and performance-based incentives
- Retirement savings plan with employer matching
- Supportive and inclusive work environment
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What This Job Offers
Career Level
Mid Level
