Intake Coordinator

PeopleCare Health Services • Denver, CO

16h • $20 - $22 • Hybrid

About The Position

PeopleCare Health Services is looking for an Intake Coordinator to help create a smooth, professional experience for new clients and families from the moment a referral is received through start of care. This role is a great fit for someone who enjoys working with people, thrives in a fast-paced environment, pays close attention to details, and takes ownership of getting things done. As an Intake Coordinator, you will manage intake activity from referral through start-of-care readiness. You’ll work closely with clients, families, referral partners, caregivers, scheduling teams, and operations staff to make sure every new client receives timely and accurate support.

Requirements

• Strong organization, time management, and attention to detail.
• Excellent verbal and written communication skills.
• A customer-focused approach and strong relationship-building skills.
• Strong follow-through, accountability, and ownership of assigned work.
• Proficiency with Microsoft Office and the ability to learn company technology and intake systems.
• The ability to communicate professionally with clients, families, referral partners, case managers, caregivers, scheduling teams, office staff, and other third parties.
• The ability to work independently while staying connected and aligned with the broader team.
• Comfort supporting virtual intake and assessment activities.

Responsibilities

• Receive incoming client referrals by phone, email, and fax and accurately enter referral information into company systems.
• Conduct initial referral calls and help determine client service needs.
• Gather required background information and follow up on missing or incomplete documentation.
• Coordinate and schedule initial intake assessments.
• Prepare intake materials and review new admission paperwork for accuracy and completeness.
• Support virtual intake and assessment activities, including technology setup, documentation, and planning.
• Communicate with scheduling and operations teams regarding staffing needs, timelines, client risks, and start-of-care requirements.
• Track open referrals, pending documents, assessment dates, follow-up items, and handoffs through completion.
• Maintain accurate referral source, intake, and business development tracking information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed