Intake Coordinator

Alsos Behavioral Management • Euclid, OH

2d • Onsite

About The Position

Our company operates Residential Treatment Programs for individuals with Substance Abuse Disorder. We seek not merely to restore sobriety but to transform our patients' worlds from a state of everlasting darkness to vibrant technicolor. We believe that treatment is local, individualized, holistic, and relational. We are currently in several states and rapidly growing nationally.

Requirements

• High School Diploma, GED, or equivalent experience
• Ability to stay calm in stressful or high-risk situations
• Comfort with conflict required
• Commitment to drug-free lifestyle and responsible alcohol use is essential
• Authorization to work in the US is required

Nice To Haves

• 1+ year of experience working with substance abuse populations strongly preferred

Responsibilities

• Stationed in the lobby; at least one Intake Coordinator must be present at all times during assigned hours
• Sole team member authorized to conduct new patient intakes
• Monitor Intake Thread for incoming patients
• Greet patients outside lobby door; for patients arriving by Uber, set alarm and interrupt other intakes to greet patient
• Confirm patient arrival within 5 minutes on Intake Thread
• Immediately gather patient phone and valuables for safe storage during intake
• Tag patient luggage; ensure lead Patient Engagement Specialist places luggage in luggage room within 10 minutes of patient arrival
• Complete consents and intake paperwork
• Review Welcome Packet, provide towels and other critical items to patient
• If two Intake Coordinators are present and fewer than 5 intakes are scheduled, one may be reassigned if other Patient Engagement Specialists call off shift
• Complete urine drug screen and skin search on patient
• Perform all other tasks as assigned by supervisor
• Work as a highly dependable, independent member of the treatment team
• Work cooperatively with all levels of employees and management
• Be a committed team player willing to learn new skills
• Report directly to the Patient Engagement Manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED