Intake Coordinator - Evening Shift

Avenues Recovery•Fort Wayne, IN

5d•Onsite

About The Position

Avenues Recovery Center is seeking an Intake Coordinator for the Evening Shift (3p-11:30p) at their Fort Wayne, IN location. This role involves coordinating admissions, arranging necessary details for client transitions into treatment, collaborating with internal teams for referrals and authorizations, and building rapport with clients. The Intake Coordinator will also communicate program information to interested individuals.

Requirements

High School Diploma or GED required
Exceptional oral and written communication skills
Excellent collaborative and interpersonal skills
Keen judgement and acute observational skills

Nice To Haves

Minimum one year experience in treatment industry preferred

Responsibilities

Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
Communicate program features, services, and any requested information to those interested in treatment