Full-Time Intake Coordinator & Scheduler | Horizon Home Health and Hospice| Twin Falls, ID

Horizon Home Health and Hospice • Twin Falls, ID

6d • Onsite

About The Position

Horizon is one of Idaho's oldest and largest Home Health agencies, with over 20 years of experience and branches across the state. They pride themselves on quality of care, ethical business practices, and core values: Celebrate, Accountability, Passion for Learning, Intelligent Risk Taking, Customer Second, and Ownership. The Intake Coordinator communicates and coordinates with patients, families, and physician offices, processes referrals, coordinates patient care, assists in smooth clinical operations, maintains community relationships, and ensures adherence to regulations, policies, and procedures. The Intake Coordinator I typically has experience in the Home Health/Hospice industry but does not need to be licensed in a skilled discipline.

Requirements

• At least 5 years experience in Home Health and/or Hospice.
• Strong written and oral communication skills in person and over the phone.
• Excellent customer service skills
• Strong team skills
• Organized
• Flexible—responds well to changing priorities and conditions.

Responsibilities

• Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.
• Build and maintain strong relationships with referral sources and other community contacts.
• Assist field staff with information, scheduling, and workflow.
• Responsible for Homecare Homebase workflow appropriate to the Intake and PCC roles.
• Work with the office team to provide other types of office support as needs dictate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed