Intake Coordinator QMHP Masters Degree - Inpatient Mental Health 209
About The Position
The Intake Coordinator (QMHP) plays a critical role in the admissions and referral process for the Multnomah Crisis and Treatment Center (CATC), a 16-bed inpatient behavioral health facility serving adults experiencing acute mental health crises. This role serves as the first point of contact for incoming residents and a liaison for referral partners. The position combines clinical judgment, relationship-building, organization, and compassionate engagement to ensure residents begin their recovery journey safely and are connected to the appropriate level of care. The CATC operates 24/7 and utilizes a collaborative, multidisciplinary treatment team with a recovery-centered and trauma-informed care model.
Requirements
- Master’s degree in a behavioral science field such as psychology, counseling, social work, or related field leading to QMHP eligibility through Oregon MHACBO.
- Active MHACBO QMHP certification required.
- Must be at least 18 years of age.
Nice To Haves
- Behavioral health referral review and level-of-care determination experience.
- Familiarity with Recovery and Rehabilitation philosophy.
- Experience working with Smartsheets and Excel.
- Experience supporting vocational, housing, or dual diagnosis services.
- Bilingual abilities are a plus.
Responsibilities
- Oversee and coordinate all referrals for the CATC program.
- Review clinical documentation and assess whether clients meet medical necessity criteria for admission.
- Collaborate with hospitals, Unity Center, walk-in clinics, outreach teams, and other referral partners.
- Ensure insurance verification and authorization requests are completed accurately and timely.
- Educate residents, guardians, and families about the intake process and available treatment options.
- Support guardians with intake paperwork and answer questions throughout the admissions process.
- Coordinate closely with the multidisciplinary treatment team regarding admissions timing and milieu considerations.
- Serve as a resource to staff regarding referral management best practices and workflows.
Benefits
- Compensation is based on experience, qualifications, and geographic location.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
