Intake Coordinator QMHP Masters Degree - Inpatient Mental Health 209

Main Template • Portland, OR

11d • Onsite

About The Position

The Intake Coordinator (QMHP) plays a critical role in the admissions and referral process for the Multnomah Crisis and Treatment Center (CATC), a secure sub-acute Crisis Residential Treatment program serving adults experiencing acute mental health crises. This 16-bed inpatient behavioral health facility operates 24/7, offering a collaborative, multidisciplinary treatment team and a recovery-centered, trauma-informed care model. The role serves as the first point of contact for incoming residents and a liaison for referral partners, combining clinical judgment, relationship-building, organization, and compassionate engagement to ensure individuals begin their recovery journey effectively and are connected to the appropriate level of care quickly, safely, and respectfully.

Requirements

• Master’s degree in a behavioral science field such as psychology, counseling, social work, or related field leading to QMHP eligibility through Oregon MHACBO
• Active MHACBO QMHP certification required
• Must be at least 18 years of age

Nice To Haves

• Behavioral health referral review and level-of-care determination experience
• Familiarity with Recovery and Rehabilitation philosophy
• Experience working with Smartsheets and Excel
• Experience supporting vocational, housing, or dual diagnosis services
• Bilingual abilities are a plus

Responsibilities

• Oversee and coordinate all referrals for the CATC program
• Review clinical documentation and assess whether clients meet medical necessity criteria for admission
• Collaborate with hospitals, Unity Center, walk-in clinics, outreach teams, and other referral partners
• Ensure insurance verification and authorization requests are completed accurately and timely
• Educate residents, guardians, and families about the intake process and available treatment options
• Support guardians with intake paperwork and answer questions throughout the admissions process
• Coordinate closely with the multidisciplinary treatment team regarding admissions timing and milieu considerations
• Serve as a resource to staff regarding referral management best practices and workflows

Benefits

• Mission-driven organization focused on recovery and person-centered care
• Work alongside passionate behavioral health professionals in a collaborative environment
• Help individuals during some of the most critical moments in their recovery journey
• Grow within an organization committed to equity, inclusion, and professional development

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level