Intake Coordinator (County ID Program Specialist 1, LG) - Delaware County MH/ID

Commonwealth of Pennsylvania•Delaware County, PA

1d•Hybrid

About The Position

Delaware County Office of Intellectual Disabilities (OID) has an immediate opening for a County ID Program Specialist 1 to serve as an Intake Coordinator. This position plays an important role in helping people understand available services and connect with the supports they need. Our teamwork approach to working with various County and State departments is top notch. We offer a supportive work environment, an excellent benefit package and opportunities for career advancement.

Requirements

Two years of professional experience in the field of intellectual disabilities, and a bachelor's degree; or An equivalent combination of experience and training.
Must pass a background investigation.
Must be able to perform essential job functions.
Satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Nice To Haves

Detail oriented, organized, and able to manage databases.
Possess the technical and analytical ability to interpret policy and directives.
Advanced level of understanding of Autism, Intellectual Disabilities, Developmental Disabilities, and the Delaware County OID system.
In-depth knowledge of resources available across the County.
Advanced ability to establish working relationships with a variety of persons, which includes knowledge and sensitivity in cultural diversity.

Responsibilities

Conduct Program Intake: Complete a face to face intake meeting for all individuals who have a diagnosis of Autism, ID, and/or Developmental Disability; explain services and eligibility requirements; and help individuals and families obtain documentation
Determine Eligibility: Analyze information from meetings and documentation, send eligibility determinations to the individual or family in writing, and request additional information when needed
Coordinate Services: Review and authorize Individual Support Plans as assigned, provide referrals to the Supports Coordination Organization who has been chosen by the individual or family, and follow up or conduct investigations to ensure individuals and families receive the support they need
Provide Public Guidance: Explain available services, rights and responsibilities, the waiting list system, what to expect upon registration, policies, procedures, and other information
Support Community Outreach: Conduct and attend trainings, presentations, and open houses for parents and schools to learn about available services and registration requirements