Incident Management Specialist (County ID Program Specialist 1, LG) - Delaware County MH/ID
Commonwealth of Pennsylvania•Delaware County, PA
•Hybrid
About The Position
Delaware County Office of Intellectual Disabilities (OID) has an immediate opening for a County ID Program Specialist 1 to serve as an Incident Management Specialist. This position is key for maintaining the effectiveness, accuracy, and high quality of services provided. Our teamwork approach to working with various County and State departments is top notch. We offer a supportive work environment, an excellent benefit package and opportunities for career advancement.
Requirements
- Two years of professional experience in the field of intellectual disabilities, and a bachelor's degree; or An equivalent combination of experience and training.
- Must pass a background investigation.
- Must be able to perform essential job functions.
- Conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
Nice To Haves
- Detail oriented, organized, and able to manage databases.
- Possess the technical and analytical ability to interpret policy and directives.
Responsibilities
- Review Incident Reports: Analyze initial incidents, allegations, and documentation reported through various methods; make determinations regarding the adequacy of the agency’s actions; and ensure appropriate follow-up
- Collaborate with Providers: Work with providers and support coordination organizations to address concerns, review related documentation, and provide technical assistance and training
- Track Incidents and Investigations: Maintain, review, and track incident and investigation data and documentation; coordinate with clerical staff to ensure files are uploaded correctly
- Support Quality Management: Schedule and complete administrative and peer reviews of completed investigations
- Assist Compliance Activities: Participate in statewide and regional meetings to share findings of incident analysis, make recommendations about modifications to policies and procedures, and provide investigation documentation to oversight agencies upon request
Benefits
- Excellent benefit package
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
