Intake Consultant

Homewood Health Centre•, BC

5d•CA$44,000 - CA$50,000•Remote

About The Position

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. As an Intake Consultant you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

Requirements

Diploma in Business Administration, Psychology, Sociology, or Health-related field
2-3 years’ experience in a professional business environment, health-related field
Excellent verbal and written communication skills
Strong organizational and time management skills
Proficiency with Microsoft Office and lead tracking software (Salesforce)
Ability to work well with others and takes responsibility for actions and decisions
Embraces new ideas and ways to do things and supports the achievement of sustainable practices
Detail-oriented individual who works accurately

Responsibilities

Being the first point of contact for clients seeking access to our national continuum of treatment services
Identifying which of our services is the best fit against the expressed need and articulating the value of our programs in order to convert the interest to an admission
Collaborating with internal stakeholders (e.g., Clinical, Finance, etc.) to ensure the clients’ needs are addressed and the treatment admission progresses
Managing leads within sales tracking software
Setting up clients in financial software, drafting payment agreements and forwarding these to clients, and processing payments
Participating in team meetings and supporting national sales colleagues as appropriate
Acting as a Subject Matter Expert for processes and applications re: any proposed enhancements