Intake Worker
Tri-County Community Action Agency•North Providence, RI
•Onsite
About The Position
Direct contact with Rhode Islanders in need of emergency services, with discussion, needs assessments, review and research to coordinate services and referrals appropriately for each individual household.
Requirements
- High School Diploma or Equivalency.
- Able to operate basic office equipment and possess the basic knowledge of computer programs.
- Effective speaking capability with pleasant/friendly approach to clients, community and coworkers.
- Flexible to change, having strong organizational skills and good attention to detail.
- Demonstrate an understanding of everyone’s experiences ensuring the delivery of services that recognizes and respects that every moment matters.
Responsibilities
- Assisting of applicants by active listening and addressing to resolve any inquires.
- Implementation of programs (LiHEAP, Food, Housing, Weatherization etc) by taking/completing/filing applications while utilizing basic office equipment and multiple computer programs.
- Attending Outreach event activities as scheduled.
- Conversing with vendors, contractors and/or program grantors while completing mailings to such.
- Maintaining necessary detailed case notes and relevant spreadsheets.
- Any other duties as assigned by Program Director, Chief Operating Officer or President/CEO.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 403b Savings Plan/Pension with an Agency match
- Vacation time
- Sick time
- Holiday time
- Access to Agency-sponsored EAP services for employees and their families
- Training opportunities (educational experiences, certificate programs, CPR and First Aid training, ongoing learning)
- Loan repayment opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
