Intake Clinician

Summit BHC

1d•$40 - $45•Onsite

About The Position

The Intake Clinician is a behavioral health professional who facilitates admissions, conducts clinical intake assessments, and manages the prior authorization process to help ensure patients receive the most appropriate level of care. The position handles daily intake and admissions operations, which may include screening, scheduling, financial counseling, and insurance verification. Assessments are completed at the facility and off-site as needed. The clinician screens for clinical and medical appropriateness and communicates assessment results to a physician, who determines the appropriate level of care. The role collaborates with the business office, nursing, clinical staff, and external parties to support prompt and efficient admissions. This is an onsite, individual-contributor position in Portsmouth, Virginia. Safe Harbor Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. The listed salary is $40–$45; no pay period is specified.

Requirements

Master’s degree from an accredited college or university in social work, counseling, psychology, mental health, or a related field; in some states, a registered nurse may qualify with an associate’s or bachelor’s degree in nursing.
Current licensure required for the area of clinical specialty and state, such as RN, LCSW, LPC, or another clinical counseling or therapy license.
CPR and de-escalation and restraint certification; training is available upon hire and offered by the facility.
Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities, and working effectively with people from diverse backgrounds.
Outstanding interpersonal, interviewing, and assessment skills.
Skill in telephone etiquette and paging procedures.

Nice To Haves

One or more years of experience in mental or behavioral health working with individuals in a clinical or observational capacity.
Experience with managed-care precertification, level-of-care assessments, and utilization.

Responsibilities

Facilitate intake, admission, and prior authorization processes for incoming patients.
Verify insurance benefits and share gathered information with patients, families, and appropriate internal staff.
Provide accurate, ongoing assessments of patients’ status in the admission and prior authorization process.
Respond to service requests, including initial response, assessment and referral, level-of-care designation, initiation of services, and follow-up.
Follow EMTALA regulations when completing insurance verification and precertification, as appropriate.
Respond to inquiries about the facility within facility policy timeframes.
Schedule and complete pre-admission assessments and communicate recommendations to patients or their families.
Collaborate with facility medical and psychiatric personnel to develop appropriate recommendations and admissions.
Assess patients’ physical and functional, emotional, social, spiritual, and financial needs; implement crisis intervention and referrals.
Educate patients and families about healthcare and social resource systems so they can access resources independently.
Maintain documentation related to the admissions process.