Intake Clinician
About The Position
Ridgeview Institute Monroe is seeking an Intake Clinician to support its mental health treatment team. The role provides continuous care, supervision, and positive role modeling to patients ranging from adolescents to geriatrics, helping maintain a therapeutic environment that supports patient well-being. The Intake Clinician works under the guidance of a Director of A&R. The position handles intake inquiries and documentation, patient assessment and stabilization, admission arrangements and paperwork, EMTALA logs, insurance pre-certification, and follow-up calls. It also supports the on-call physician during patient interviews, promotes guest relations, and alerts administration to problems or significant events. The role is PRN, with expected compensation of $25.00 per hour. Overtime and flexible hours may be required.
Requirements
- Registered Nurse or a master’s degree in a human relations field.
- At least two years of experience in a psychiatric hospital setting, including customer contact.
- LCSW or LPC required.
- Knowledge of the latest DSM and Mental Status Exam.
- Working knowledge of the Addiction and Recovery field.
- Successfully complete CPR certification and CPI before assisting with a restraining procedure and within 30 days of employment.
- May be required to work overtime and flexible hours.
Nice To Haves
- Two or more years of experience in intake assessment activities within an acute psychiatric setting, preferred.
- Licensure to practice in Georgia as a mental health professional, recommended.
Responsibilities
- Document and process inquiry calls in accordance with A&R policies.
- Assess and stabilize patients before they leave the hospital, or arrange hospital admission.
- Notify and assist the on-call doctor with patient interviews.
- Complete admission paperwork in accordance with hospital policy.
- Complete the Intake (EMTALA) log and document all required information.
- Make follow-up calls to people who do not attend scheduled appointments.
- Obtain pre-certification in accordance with insurance requirements.
- Demonstrate guest relations and counsel employees who need guest-relations training.
- Notify administration of problems or significant events.
- Provide continuous care, supervision, and positive role modeling to patients across age groups.
Benefits
- 401(k) with matching
- Health insurance
- 100% company-paid life insurance coverage up to 2x annual salary
- Vision insurance
- Dental insurance
- 100% company-paid short- and long-term disability insurance
- Paid time off
- Paid holidays
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career and training development opportunities
