Intake Clinician - Days - $10k Sign-On
About The Position
The Intake Clinician assists with responding to referrals and other requests for services and information. The role assesses people of all ages and collaborates with a physician to determine an appropriate disposition. Under the direction of the Director of Intake, the Intake Clinician provides technical assistance to discharge planning and general support to the case management program. As a frequent first contact for the community, the clinician provides resources and support to callers and walk-ins. The clinician documents and processes inquiry calls according to Intake policies; assesses and stabilizes patients before they leave the hospital or arranges hospital admission; notifies and assists the on-call doctor with patient interviews; completes admission paperwork and the Intake (EMTALA) log; follows up with people who do not attend appointments; and obtains pre-certification in accordance with insurance requirements. When ordered by a physician, the clinician obtains medication after hours, documenting removed drugs and maintaining accountability.
Requirements
- Registered Nurse or a master's degree in a human relations field.
- A minimum of two years of experience in a psychiatric setting, including customer contact.
- Working knowledge of the latest DSM and Mental Status Exam.
- Working knowledge of the Addiction and Recovery field.
- Successfully complete CPR certification and CPI training within 30 days of employment, before assisting with restraining procedures.
Nice To Haves
- Licensure to practice in Massachusetts as a mental health professional is preferred.
- Preferably two or more years of experience in intake assessment activities within an acute psychiatric setting.
Responsibilities
- Respond to referrals and requests for services and information.
- Assess patients of all ages and collaborate with a physician to determine disposition.
- Provide technical assistance with discharge planning under the direction of the Director of Intake.
- Provide resources and support to callers and walk-ins, and general support to the case management program.
- Document and process inquiry calls in accordance with Intake policies.
- Assess and stabilize patients before they leave the hospital, or arrange hospital admission.
- Notify and assist the on-call doctor with patient interviews.
- Complete admission paperwork in accordance with hospital policy and complete the Intake (EMTALA) log.
- Make follow-up calls to people who fail to attend appointments.
- Obtain pre-certification in accordance with insurance requirements.
- Obtain medication after hours as ordered by a physician, document drugs removed, and maintain accountability.
Benefits
- 401(k) with matching
- Health insurance
- Company-paid life insurance coverage up to 2x annual salary
- Vision insurance
- Dental insurance
- Company-paid long-term disability insurance
- Paid time off
- Paid holidays
- On-site cafeteria and discounted meals
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career and training development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
