Intake Caseworker

Liberty Healthcare • Harrisburg, PA

2d • Remote

About The Position

Experienced and aspiring human service professionals are encouraged to consider an available full-time Intake Caseworker position with Liberty Healthcare and the Pennsylvania Adult Protective Services Program. As an Intake Caseworker, you will take an active role in protecting vulnerable individuals. You will field reports from concerned individuals who are reporting potential abuse, neglect, abandonment, and exploitation of older adults and adults who are living with disabilities.

Requirements

• Outstanding active listening, verbal communication, and writing skills
• Computer proficiency
• Pennsylvania residency

Nice To Haves

• Social worker or case manager
• Criminal justice or law enforcement
• 911 operator or EMS dispatcher
• Medical receptionist or healthcare intake worker

Responsibilities

• Fielding inbound calls and electronic reports
• Interviewing individuals by phone and asking clarifying questions
• Taking detailed notes and entering information into a database
• Categorizing and prioritizing reports of need
• Triaging cases for follow up and investigation

Benefits

• 30 days of paid time off annually for holidays, vacation, sick and personal leave
• Health, dental, and vision insurance
• FSA
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed