Intake Case Manager - Residential - YHC

Axiom Care • Phoenix, AZ

3d • Onsite

About The Position

The Intake Case Manager is primarily responsible for managing the admission process for residents entering Behavioral Health Residential Substance Use Treatment. This includes completing all intake procedures upon the resident’s arrival and coordinating care with relevant stakeholders. When not conducting admissions, the Intake Case Manager provides case management support to the clinical team as needed.

Requirements

• Must be proficient in computer applications and electronic medical record systems.
• Proficient with Microsoft Office and related software.
• Fingerprint Clearance Card upon hire
• Current First Aid/CPR certification within 90 days of hire.
• Negative TB Test results within the past 12 months.
• Ability to communicate effectively with clients, their loved ones and professionals in both written and oral format.
• Ability to make calm sound decisions in emergency situations.
• Ability to work independently and as part of a team.
• Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or governmental regulations.
• Strong assessment skills.
• Strong time management skills.
• Strong case management skills.
• Working knowledge of ASAM or ASAM Continuum.
• Ability to write reports, business correspondence, and analyze policies and procedures.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Experience in working with diverse population and socioeconomic backgrounds.
• Working knowledge of twelve step programs of recovery and other models of self-help options in the community.
• Ability to have conversations with clients about harm reduction strategies.
• Minimal supervision regarding use of time.
• Bachelor's degree in behavioral health-related field; or Associate of Arts Degree in Behavioral Health field and 2 years experience in a licensed facility; or High School Diploma or GED and 18 hours credit in related field and 2 years experience in a licensed facility.
• Current Arizona Drivers License and a current satisfactory 39-month Motor Vehicle Record (MVR).

Nice To Haves

• Experience with working with Native American population preferred.

Responsibilities

• Welcomes and assist residents adjusting to residential facility.
• Assists clients with adjusting to residential program and preventing unplanned discharge in a compassionate and professional way.
• Processes admissions of new residents with necessary documentation such as Consents, Releases of Information, ASAM/ ASAM Continuum, Screening Tools and Treatment Plans.
• Initiate coordination of care with identified stakeholders such as natural support, TRBHA, Social Services, Legal entities as part of admissions process.
• Coordination of care with health plans and internal interdisciplinary team as appropriate.
• Provide culturally appropriate modalities in support of client’s cultural preferences.
• Takes a Trauma-Informed Care approach.
• Supports and assists case management and clinical teams with resident and program needs when not completing admissions.
• Assist in coordination of appropriate level of care for each assigned client.
• Actively participate in interdisciplinary treatment team meetings.
• Attend clinical oversight under Behavioral Health Professional, Clinical Supervisor or Clinical Manager.
• Complete accurate clinical documentation same day as date of service.
• Transport clients as needed.
• Assist in the collection of client breathalyzer readings and/or urine drug screening.
• Secure client information per HIPAA standards.
• Attends and/or provides in-service training as needed.
• Promotes mission, vision, and values of the Axiom Care program.
• Promotes inclusion through Culturally and Linguistically Appropriate Services (CLAS) Standards.
• Perform other duties as assigned.

Benefits

• Medical, Dental, and Vision
• 401(k) with up to 3.5% match
• Paid time off (PTO), paid sick time, and paid holidays
• Tuition Reimbursement
• Reimbursement for CMEs
• Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal
• Employee Assistance Program (EAP)
• Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree