Intake and Transition Specialist

ACMH INC•New York, NY

1d•Onsite

About The Position

The Intake and Transition Specialist facilitates admissions and transitions to more independent living. The role interprets agency programs and maintains liaison and in-reach with referring and service-provider facilities. It reviews applications, gathers required documentation, conducts interviews and screenings, and presents referrals to agency teams with recommendations about appropriate and eligible admissions under agency policy. The specialist communicates dispositions to referral sources and directs applicants who do not meet housing criteria to alternative programs or providers. The specialist supports clients after admission, including follow-up with all new admissions within one week and additional follow-up with newly admitted clients identified as high risk in apartment treatment programs. As a member of the clinical team, the role contributes to ongoing assessment and service planning and provides direct services as needed. It also facilitates internal-transfer meetings, maintains program waitlists and housing-opportunity rosters, coordinates documentation, referrals and tours for residents moving to extended-stay or permanent housing, and shares vacancy information with program staff. The position serves as a Qualified Mental Health Staff Person and performs other duties assigned by the supervisor. This position is based in Kew Gardens, Queens, and is scheduled Monday through Friday, 9:00 a.m. to 5:00 p.m. The listed salary is $70,881, plus generous benefits. ACMH describes its work as supporting the mental and physical wellbeing of vulnerable New Yorkers through outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. The organization is committed to becoming anti-racist and promoting equity, and is an equal opportunity employer.

Requirements

A master's degree in psychology or a human-service-related field, or a bachelor's degree in psychology or a human-service-related field with significant experience in the field.
Significant experience working with persons with serious and persistent mental illness.
Include a resume, cover letter, and contact information for three professional references with the application.

Responsibilities

Interpret agency programs and maintain liaison and conduct in-reach with shelters, outpatient providers, case management and care coordination providers, treatment programs, psychiatric inpatient units, and residential facilities.
Review applications and contact referring workers to gather documents needed to schedule screenings.
Conduct interviews, complete screening notes, and present referrals to agency teams with recommendations on appropriate and eligible admissions in accordance with agency policy.
Draft and communicate admission dispositions to referral sources.
Direct applicants who do not meet housing criteria to alternative housing programs or providers.
Follow up with newly admitted clients identified as high risk in apartment treatment programs.
Participate as a clinical team member in ongoing assessment and service planning, and provide direct services to clients as needed.
Provide follow-up within one week to all new admissions.
Facilitate meetings with programs processing internal transfers to support smooth transitions for clients and programs.
Maintain applicant waitlists and request and gather documentation needed for housing admissions.
Facilitate referrals and tours for current residents to extended-stay or permanent housing sites.
Maintain a current roster of permanent and extended-stay housing opportunities and disseminate CUCS and internal vacancy memos to agency program staff.
Attend in-service training as requested by supervisory personnel.
Serve as a Qualified Mental Health Staff Person.
Perform other duties as assigned by the supervisor.