Intake and Transition Specialist

Acmh•Kew Gardens, NY

11h•Onsite

About The Position

The Intake and Transition Specialist facilitates admissions and transitions to more independent living. The role interprets the agency’s programs and maintains liaison and in-reach with facilities and service providers, including shelters, outpatient providers, case management and care coordination providers, OMH-licensed congregate treatment programs, acute-care psychiatric inpatient units, State Psychiatric Center community residences, transitional residences, and inpatient units. The specialist reviews applications, gathers required documentation, conducts interviews and screenings, presents referrals to agency teams with admission recommendations, communicates dispositions to referral sources, and directs ineligible applicants to alternative housing programs or providers. The position also supports newly admitted clients, including high-risk clients in apartment treatment programs, and participates in clinical assessment, service planning, and direct client services as needed. Additional work includes facilitating internal transfers, maintaining applicant waitlists, coordinating housing documentation and referrals, keeping current information about permanent and extended-stay housing opportunities, and sharing vacancy memos with program staff. The specialist serves as a Qualified Mental Health Staff Person and attends in-service training as requested. Other duties may be assigned by the supervisor.

Requirements

Master’s degree in psychology or a human-service-related field, or a bachelor’s degree in psychology or a human-service-related field and significant experience in the field.
Significant experience working with persons with serious and persistent mental illness.

Responsibilities

Interpret the agency’s programs and maintain liaison and conduct in-reach with facilities and service providers.
Review applications and contact referring workers to gather documents needed to schedule screenings.
Conduct interviews, complete screening notes, and present referrals to agency teams with recommendations regarding appropriate and eligible admissions in accordance with agency policy.
Draft and communicate dispositions to referral sources.
Direct applicants who do not meet housing criteria to alternative housing programs or providers.
Follow up with newly admitted clients determined to be high risk in apartment treatment programs.
Participate as a member of the clinical team in ongoing assessment and service planning, and provide direct service to clients as needed.
Follow up within one week with all new admissions.
Facilitate meetings with programs processing internal transfers to support smooth transitions for clients and programs.
Maintain waitlists of applicants for programs.
Request and gather documentation needed for admission into housing.
Facilitate referrals and tours for current residents to extended-stay or permanent housing sites.
Maintain a current roster of permanent and extended-stay housing opportunities and disseminate CUCS and internal vacancy memos to agency program staff.
Attend in-service training as requested by supervisory personnel.
Serve as a Qualified Mental Health Staff Person.
Perform duties as assigned by the supervisor.