Intake and Admissions Coordinator
About The Position
Under general supervision of the Coordinated Intake and Admissions Administrator, provide support for the enrollment function of the Child Development program. This includes intake assessments, tracking intake progress, obtaining information from prospective families for the waitlist, managing and coordinating discontinuances, and maintaining child classroom changes. Coordinate and facilitate new family orientations on an ongoing basis. The Intake and Admissions Coordinator will be cross trained on all other administrative functions of the Child Development Admissions & Administrative Services team and will be responsible for filling in when necessary.
Requirements
- Minimum Associates degree, Bachelor’s degree preferred.
- One year of Administrative and/or customer service experience is a plus.
- Excellent organizational skills required for managing documentation and record-keeping.
- Ability to coordinate details, organize procedures, and prioritize assignments.
- Communication and interpersonal skills to conduct intake interviews and interact professionally with a diverse client population.
- Respect confidentiality requirements.
- Computer skills including Microsoft Office, Microsoft Access, and Microsoft Excel required.
- Ability to read and speak English proficiently.
Nice To Haves
- Bilingual is a plus.
Responsibilities
- Maintain the Child Development Program waitlist and provide customer service for enrollment inquiries.
- Input data to maintain an accurate and up-to-date waitlist, running reports to determine eligibility and priority.
- Evaluate waitlist families for eligibility when notified of a classroom opening and conduct initial interviews.
- Create and maintain logistical reports and planning for recruitment goals, interacting with supervisors to strategize for enrollment seasons.
- Add and maintain child and client profiles in COPA, ProCare, and Child +.
- Prepare intake information packets, coordinate with families to obtain necessary information, and handle administrative tasks related to intake.
- Run and distribute monthly classroom lists, track openings, and initiate the intake process for open slots.
- Notify appropriate departments of family/child discontinuances and manage termination and closure of files.
- Coordinate and facilitate new family/child orientations, ensuring proper introduction to the program and staff.
- Conduct Center tours for prospective clients and visitors.
- Provide support and coverage for other team members' tasks as needed, requiring cross-training in all department functions.
- Assist in training new members of the Child Development Admissions & Client Services team.
- Perform other duties as assigned, including marketing and outreach campaigns.
- Maintain a high level of confidentiality of all information exchanged about clients.
- Act with integrity and model Core Values in service delivery.
- Keep files of children and sponsors documents.
- Engage in recruiting activities.
- Send emails regarding children starting and discontinuing the program.
- Perform other duties as assigned by the Coordinated Intake and Admissions Administrator.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
