Intake Admissions Specialist

Alternate Solutions Health Network•Kettering, OH

3d•Remote

About The Position

At Alternate Solutions Health Network, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home. As an Intake Admission Specialist, the work you do every day makes a difference in the lives of our patients by communicating with referral sources, staff, and community resources to transition patients to home care services.

Requirements

Associates degree or equivalent healthcare/home care experience required
Knowledge of government regulations and private payer practices
Capable of all physical demands.

Nice To Haves

Two years of healthcare experience with one year in home care is preferred
Experience in Medical Terminology is preferred

Responsibilities

Process all daily patient referral and intake operations.
Work with multiple service providers to coordinate care and call physicians to obtain orders when needed.
Follow up with patients in regard to Start of Care (SOC) & services being provided to measure satisfaction.
Follow up and report delay stages, non-admits, and any other SOC issues.
Understand and practice agency policies and procedures.
Establish and maintain positive working relationships with current and potential referral sources.
Provide support to Community Educators and or Community Liaisons referral sources and clients.
Perform workflow and data reporting in accordance with CMS guidelines and ensure compliance with all state and federal referral/intake regulatory requirements.
Inputting all patient information into our system accurately.
Build relationships with community physicians and other referral sources.