Intact Case Manager

One Hope UnitedOlney, MD
Hybrid

About The Position

The Intact Family Services Case Manager provides in-home services to identify service needs while assessing child and family safety. Under the assigned supervisor, provides direct casework management, counseling, or mental health services to children and families within agencies, policies, and program context; utilizes human service principles in developing relationships, assessment, and development of service plans. The case manager's tasks include completing client assessments, strength-based services plans, use of SACWICS data system, coordinating and facilitating services to community resources, crisis intervention services, assisting families in locating employment, housing, daycare, and assistance with meeting basic needs. Case managers also assist in arranging and/or providing transportation for families, such as school appointments, medical appointments, etc. Case managers will be required to participate in Court proceedings on behalf of the child and family which includes testimony and hearings, compiling court records, preparing case records as well as acting as a liaison with multiple public and private agencies to advocate and assist with services needs of families. Home-based Service experience and CWEL preferred. Ability to function well in a team environment and work well with outside collaterals. Resourceful in researching issues and developing solutions with minimal supervision. Ability to demonstrate project management, organizational, and analytical skills. Interpersonal skills and effective communication skills: verbal, written and listening. Demonstrate documentation, presentation skills, problem-solving techniques, and ability to build professional relationships. Position will cover multiple counties. Intact Family Services maintain and strengthen family units, by providing in-home services designed to prevent children from entering the foster care system. This program, works with family strengths, monitors the family dynamics, provides linkages to community resources, assists with housing or school issues, and provides information regarding child development/age-appropriate behavior and discipline as well as general case management services. Emphasis is on child safety and keeping the family together. The program provides intensive in-home case management as well as 24-hour response to emergencies.

Requirements

  • Bachelor's in Human Services and or Related Field required
  • Minimum 1-2 years Experience in Field preferred
  • Auto Insurance
  • Drivers License
  • Physical Exam/TB
  • Ability to function well in a team environment
  • Ability to work well with outside collaterals
  • Resourceful in researching issues and developing solutions with minimal supervision
  • Ability to demonstrate project management, organizational, and analytical skills
  • Interpersonal skills
  • Effective communication skills: verbal, written and listening
  • Demonstrate documentation skills
  • Demonstrate presentation skills
  • Demonstrate problem-solving techniques
  • Ability to build professional relationships

Nice To Haves

  • CWEL - Child Welfare Licensure preferred
  • Home-based Service experience
  • CWEL

Responsibilities

  • Provides in-home services to identify service needs while assessing child and family safety.
  • Provides direct casework management, counseling, or mental health services to children and families within agencies, policies, and program context.
  • Utilizes human service principles in developing relationships, assessment, and development of service plans.
  • Completing client assessments.
  • Developing strength-based services plans.
  • Using the SACWICS data system.
  • Coordinating and facilitating services to community resources.
  • Providing crisis intervention services.
  • Assisting families in locating employment, housing, daycare, and assistance with meeting basic needs.
  • Arranging and/or providing transportation for families, such as school appointments, medical appointments, etc.
  • Participating in Court proceedings on behalf of the child and family which includes testimony and hearings.
  • Compiling court records.
  • Preparing case records.
  • Acting as a liaison with multiple public and private agencies to advocate and assist with services needs of families.
  • Monitoring families weekly to ensure that the families are provided and linked with needed services.
  • Referring families for substance abuse treatment programs (inpatient and outpatient).
  • Providing weekly in-home counseling for adults, children, couples, and families.
  • Referring families to out-of-home counseling within the community.
  • Referring families to a number of community-based services, including medical services, counseling, drug/alcohol treatment support groups, food pantries, housing, employment training and continuing education programs.
  • Providing 24-hour response to emergencies.

Benefits

  • Tuition assistance up to $2500 per year
  • Up to 4 weeks paid Vacation Days
  • Up to 6 paid Personal Days
  • Up to 5 paid Sick days annually
  • Medical, dental, vision, retirement plan, health savings account, and short-term disability options
  • Agency paid life up to $50K based on salary
  • Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
  • Voluntary Legal Plans
  • Agency paid long term after 1 year of employment
  • Career ladders, professional development, and promotion opportunities
  • Free LCSW and LCPC Supervision hours available in some locations
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service