Int Representative, Claims-Property

Definity Insurance Company • Calgary, AB

2d

About The Position

This role involves managing property claims, from initial acceptance to resolution. You will work with customers and vendors to ensure claims are handled quickly and efficiently, confirming policy coverage, maintaining detailed records, processing payments, and initiating salvage and subrogation procedures. You will also assist in managing property queues and be available to work between 8:00 a.m. and 6:00 p.m.

Requirements

• 2-3 year's experience
• Familiarity with CICS and CDS system
• Proficient in MS Word and Excel
• Must be available to participate in catastrophic loss duties across Alberta (potentially on a national basis) if support is required by other regions
• Professional, friendly and courteous in all interactions, whether with customers or co-workers
• Able to perform well in a busy operation and remain calm under pressure
• Team player adaptable to a changing environment
• Strong written and verbal communication skills

Nice To Haves

• A university degree, 2-year college diploma or CIP designation would be an asset
• Licensed in New Brunswick, PEI and Newfoundland would be an asset
• Experience in auto or property claims (knowledge of property is an asset)
• Actively pursuing CIP designation

Responsibilities

• Accepting notice of claim and working with the customer and preferred Vendors to resolve the claim quickly and efficiently
• Confirming policy coverage by ensuring the facts of the claim fall within the scope of the policy
• Maintaining detailed file records by entering pertinent data into the appropriate systems
• Processing claims payments within level of authority after verifying claimant's entitlement
• Initiating salvage and subrogation procedures on assigned files
• Assist in managing the property queues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees