Insurance Verification Specialist

Meadows of Wickenburg • Boynton Beach, FL

13d

About The Position

The Insurance Verification Specialist completes live verifications of benefits (VOBs) with insurance companies and gathers appropriate patient demographic information for charts. The position promotes the organization’s mission, values, and vision; provides excellent customer service to clients; and follows confidentiality and privacy protocols in accordance with HIPAA requirements. The specialist maintains timely turnaround for live VOBs, works with admissions to obtain accurate insurance information, and performs other duties as required.

This is a full-time, non-exempt administrative position with low risk exposure. The immediate supervisor is the Director of Billing.

Requirements

• High school diploma or GED equivalent, with a combination of education.
• At least two years of experience in customer service and collections.
• Knowledge of the substance abuse treatment field.
• Proficiency with relevant computer software and hardware applications, including Word, Excel, PowerPoint, Outlook, billing systems and/or other scheduling applications, and Collaborate MD.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks and set priorities.
• Ability to handle highly sensitive and confidential information.
• Ability to work in a fast-paced, high-energy environment.
• Excellent interpersonal and customer-facing skills.
• Ability to work accurately with attention to detail.

Responsibilities

• Complete live verifications of benefits with insurance companies.
• Gather appropriate patient demographic information for charts.
• Promote the organization’s mission, values, and vision.
• Provide excellent customer service to clients.
• Follow confidentiality and privacy protocols in accordance with HIPAA requirements.
• Maintain timely turnaround for live verifications of benefits.
• Work with admissions to obtain accurate insurance information.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED