Insurance Verification Specialist

ENT and Allergy of FL.•Tampa, FL
•Onsite

About The Position

Florida ENT & Allergy, a division of ENT & Allergy Associates of Florida, is hiring an experienced full-time Insurance Verification Specialist for its Tampa location. The practice has 13 locations in the Tampa Bay Area and has served patients for 45 years. The specialist pre-certifies benefits for scheduled patients by contacting insurance providers to obtain benefit information. The role also involves updating patients’ insurance and contact information, explaining patients’ financial obligations after coverage is verified, and complying with insurance rules and patient confidentiality laws. The position may require travel between ENTA offices to provide support. The employer is an equal-opportunity employer and maintains a tobacco-free workforce. Applicants considered for positions undergo criminal, government, credit, drug (including nicotine and tobacco), driver, and professional-license background checks.

Requirements

  • At least one year of experience working in a multi-physician practice.
  • Computer literacy and keyboard skills.
  • Knowledge of ICD-10 and CPT codes.
  • Ability to work with patients and help them feel comfortable.
  • Strong written and verbal communication skills.
  • Reliability and high motivation.
  • Ability to multitask.
  • Ability to understand claims and billing information.
  • Knowledge of insurance benefits.
  • Work experience with insurance companies.
  • Detail-oriented focus.
  • Ability to use medical and office equipment as required.
  • Ability to lift up to 25 pounds.

Responsibilities

  • Pre-certify benefits for scheduled patients.
  • Contact insurance providers to gather benefit information.
  • Update patients’ insurance and contact information so accurate information is on file.
  • Inform patients of their financial obligations after coverage is verified.
  • Adhere to insurance rules and patient confidentiality laws.
  • Travel between ENTA offices for support purposes when required.
  • Assist patients with transferring from a wheelchair to an exam chair when necessary.

Benefits

  • Medical, dental, and vision coverage effective the first day of the month after 60 days of employment.
  • Company-paid short-term disability, long-term disability, and life insurance effective the first day of the month after one year of full-time employment.
  • 401(k) effective the first day of the month after one year of employment.
  • Six paid holidays, effective immediately.
  • PTO earned per pay period.
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