Insurance Verification Specialist

Allied Solutions LLC • Dakota Dunes, SD

1d

About The Position

The core responsibilities of the Validation Specialist I include but are not limited to performing Outbound Calls to Insurance Agents/Regional offices or utilizing various electronic means such as websites for verification of loan collateral coverage. Works with vehicle and mortgage outbound calls.

Requirements

• High school diploma required
• Use of clear, concise and effective oral communication; accurately composes written materials as required by the position.
• Handle confidential information in a responsible manner.
• Ability to convey thoughts in a focused and concrete manner.
• Ability to identify, analyze, and resolve problems.
• Adaptable to change and has the ability to make independent decisions.
• Ability to self-prioritize and has strong organization workflow skills.
• Meet service level expectations.
• Ability to multi-task to maximize efficiency and follow through to completion.
• Data entry and keyboard knowledge.
• Work independently and within a team environment to complete work assignments and meet department goals.
• Professional interaction with employees, peers and customers.
• Receive and provide feedback with a respectful approach.
• Ability to present ideas and input to assist in workflow improvements.
• Ability to remain composed and effective under pressure.

Responsibilities

• Performing Outbound Calls to Insurance Agents/Regional offices or utilizing various electronic means such as websites for verification of loan collateral coverage.
• Works with vehicle and mortgage outbound calls.
• Ability to read and understand insurance documents for both auto and mortgage, in loan history to perform the correct task that is needed for that loan while following lender particulars.
• Accurately verify the correct questions with insurance agents and regional offices.
• Document thoroughly in the history of the loan for the lenders to be able to understand clearly.
• Meet the department goal of 10 accounts per hour by performing website verifications and phone calls to insurance agents.
• Ability to multitask to assist the department in meeting our department SLA’s of 95% in 7 days completed.
• Consistently obtain 90% or higher on all quality audits by understanding and reviewing procedure manuals.
• Identify, document, and report any learning opportunities to higher management.

Benefits

• medical
• dental
• vision insurance coverage
• 100% company-paid life and disability coverage
• 401k options with company match
• three weeks PTO by the end of the first year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED