Insurance Verification Specialist I - Hiring Event

University of Arkansas System • Little Rock, AR

22d • Onsite

About The Position

The Insurance Verification Specialist I verifies patient insurance benefits, processes authorizations and pre-certifications, and works appropriate registration and billing work queues. The role requires competency in its job elements and is intended to fill multiple positions.

The specialist enters benefit and authorization information into EPIC, works with clinical counterparts and the UAMS Office of Financial Clearance, and coordinates workflows with team members. The position is based in an inside medical facility environment.

Requirements

• High school diploma, GED, or equivalent formal education.
• Four years of experience in customer service, a call center, business office administration, registration, billing, insurance, or scheduling.
• Excellent organizational skills.
• Interpersonal skills.
• Decision-making skills.
• Maintain confidentiality and HIPAA compliance.
• Highly motivated and self-directed, with the ability to establish plans of action.
• High proficiency in computer and keyboard skills.

Nice To Haves

• Experience working in a healthcare environment.

Responsibilities

• Verify eligibility and benefits for patient insurance.
• Complete authorizations and pre-certifications, track pre-authorizations, and maintain referrals.
• Enter benefit and authorization information into EPIC.
• Initiate peer-to-peer submissions and work with clinical counterparts to collect requested information.
• Obtain and coordinate completion of out-of-network waivers.
• Coordinate with the UAMS Office of Financial Clearance when appropriate.
• Work effectively in a team environment, coordinating workflows to support a productive and efficient workplace.
• Handle conflicts professionally, using active listening and negotiation to resolve disagreements.
• Comply with applicable safety principles, laws, regulations, and standards, including CMS, Joint Commission, EMTALA, and OSHA requirements.
• Demonstrate integrity and innovative thinking and contribute to organizational success.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution match of up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED