Insurance Verification Special

Tallahassee Memorial Healthcare • Tallahassee, FL

7d

About The Position

The Insurance Verification Special ensures that patients receiving services at Tallahassee Memorial Hospital are assigned the correct insurance plan, policy number, and authorization number. The role uses strong customer service skills when working with physician offices, third-party payers, and patients, and communicates financial and insurance information to Case Management, Utilization Management, and Financial Counseling staff when appropriate. These functions are performed in accordance with the facility’s philosophy, policies, procedures, and standards.

Tallahassee Memorial Healthcare is a private, nonprofit community-based healthcare system serving a 22-county region in North Florida and South Georgia. The system has more than 6,000 colleagues and includes a 772-bed acute care hospital, specialty care centers, a psychiatric hospital, residency programs, and affiliated physician practices.

Requirements

• High school diploma or equivalent; Human Resources may accept relevant, directly related professional experience in lieu of this education requirement.
• One year of experience in reception, customer service, and/or record keeping.

Nice To Haves

• Associate degree in medical terminology or health care management.
• Experience in patient access, billing, cash collections, insurance, and pre-certification requirements.
• Directly related hospital experience.

Responsibilities

• Ensure patients receiving services at Tallahassee Memorial Hospital have the correct insurance plan, policy number, and authorization number assigned.
• Use customer service skills when working with physician offices, third-party payers, and patients.
• Communicate financial and insurance information to Case Management, Utilization Management, and Financial Counseling staff when appropriate.
• Perform functions according to the facility’s philosophy, policies, procedures, and standards.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED