Insurance Verification Coordinator

TEKsystemsHouston, TX
$18 - $26Remote

About The Position

We are seeking an experienced Insurance Verification Coordinator to join a growing healthcare revenue cycle team. In this role, you will be responsible for obtaining prior authorizations, verifying insurance benefits, and ensuring patients receive timely access to necessary services while protecting reimbursement and reducing claim denials. This is an excellent opportunity for candidates with hospital revenue cycle, patient access, insurance verification, or prior authorization experience who thrive in a fast-paced, detailed-oriented environment.

Requirements

  • 2+ years of experience in: Medical billing, Hospital patient access, Hospital business office operations, Revenue cycle management
  • Strong experience with insurance verification and prior authorizations
  • Knowledge of registration, scheduling, pre-certification, and verification processes
  • Understanding of medical terminology, ICD-10, and CPT coding
  • Strong analytical and problem-solving abilities
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office and Outlook
  • Candidates must reside in one of the following states: Maryland, Pennsylvania, Washington, D.C., West Virginia, Virginia, Tennessee, Texas, North Carolina, South Carolina, Georgia, Florida

Nice To Haves

  • Hospital-based authorization or insurance verification experience
  • Experience using Epic or similar hospital billing systems
  • Associate degree in Business, Finance, Healthcare Administration, or related field
  • Revenue cycle certifications such as: CRCR, CRCS, CRCP, CRCE, CHAA, CHAM, CHFP
  • Strong customer service skills
  • Ability to work independently in a fully remote environment
  • High attention to detail and documentation accuracy
  • Experience meeting productivity and quality metrics

Responsibilities

  • Verify insurance eligibility, benefits, and authorization requirements
  • Obtain prior authorizations through insurance carriers via phone, fax, and payer portals
  • Review and document copays, deductibles, coinsurance, out-of-pocket amounts, and authorization details
  • Coordinate with providers, clinical staff, scheduling teams, and financial counselors to ensure authorization requirements are met
  • Communicate authorization status and coverage concerns to appropriate stakeholders
  • Monitor accounts to ensure proper authorization is secured for inpatient, outpatient, surgical, elective, urgent, and emergent services
  • Escalate authorization and coverage issues when necessary
  • Conduct quality assurance reviews to maintain accuracy and compliance standards
  • Research payer requirements and stay current on insurance guidelines and authorization criteria
  • Maintain detailed and accurate account documentation to support reimbursement and denial prevention
  • Manage team inboxes, faxes, and phone queues while meeting productivity and quality expectations

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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