Insurance Services Representative
Mercy•Springfield, MO
•Hybrid
About The Position
Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.
Requirements
- HS Degree or Equivalent
- Computer and keyboarding skills
Nice To Haves
- Prior EPIC Resolute Hospital Billing or Ambulatory experience.
- Prior Revenue Cycle and/or Healthcare billing or insurance experience
- Basic Microsoft Excel and Word knowledge.
- Communication and customer service skills
Responsibilities
- Collection and resolution of outstanding insurance receivables including unpaid, denied and underpaid claims.
- Communicate effectively, while accurately and efficiently handling high claim volume.
- Perform duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.
Benefits
- medical coverage
- dental coverage
- vision coverage
- paid time off
- tuition support
- matched retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
