Insurance Representative

Allina Health
$22 - $30Remote

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. This position is responsible for the management of activities relative to third party payer billing. Ensures timely and accurate filing of claims, performs accounts receivable management, and follows up on denials and non-payments. May assist in the training and mentoring of other team members.

Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
  • 2 to 5 years of experience in revenue cycle operations or
  • 2 to 5 years of experience in medical accounts receivable

Nice To Haves

  • High school diploma or GED
  • 2 to 5 years of medical terminology experience

Responsibilities

  • Insurance billing follow up in compliance with government rules and regulations.
  • Submits, processes, and resolves claim rejections and denials.
  • Verifies patient insurance eligibility for denial resolution.
  • Completes the appeal process.
  • Monitors and follows up on unpaid balances.
  • Resolves issues and resubmits for payment.
  • Utilizes resources to reconcile accounts.
  • Performs demographic and insurance coverage updates on accounts and bills new insurance.
  • Contacts insurance companies to obtain the status of outstanding claims and submitted appeals.
  • Provides professional billing support.
  • Assists in training and mentoring to ensure compliance of established processes.
  • Provides education or feedback to operational sites and other departments.
  • Participates in process improvement initiatives to improve efficiencies and customer service expectations.
  • Monitors, identifies, and communicates trend analysis.
  • Other duties as assigned.

Benefits

  • Medical/Dental
  • PTO/Time Away
  • Retirement Savings Plans
  • Life Insurance
  • Short-term/Long-term Disability
  • Voluntary Benefits (vision, legal, critical illness)
  • Tuition Reimbursement or Continuing Medical Education as applicable
  • Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
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