Insurance Senior Account Manager

Marsh McLennanMemphis, TN

About The Position

Marsh McLennan Agency (MMA) is seeking a Senior Account Manager for its Commercial Lines team. This role involves making independent decisions regarding client coverage analysis, recommending coverage needs, and suggesting new lines of coverage for existing clients. The Senior Account Manager will be a leader and resource for colleagues, providing exceptional client service and mentoring others. Key responsibilities include staying knowledgeable about coverages, carrier guidelines, underwriting, and legislative changes, while maintaining strong relationships with clients and carrier representatives. The role also supports Producers and Marketing Account Executives in managing complex accounts.

Requirements

  • Bachelor's degree or equivalent education and related training
  • 5-8 years of relevant insurance industry experience
  • Appropriate insurance license
  • Strong client relation skills to build and maintain positive business relationships with clients and market contacts
  • Excellent communication skills and service orientation
  • Cooperative nature and tactfulness to resolve client and company problems
  • Ability to utilize leadership skills by providing direction, constructive feedback, development and training
  • Ability to motivate others to maximize productivity and team morale
  • Proficiency in basic computer applications, such as Microsoft Office Suite
  • Ability to travel, occasionally overnight

Nice To Haves

  • Advanced degree
  • Certification or designation
  • Experience with Requests for Proposal

Responsibilities

  • Exercise independent decisions relating to client analysis of coverage
  • Recommend coverage needs
  • Suggest new lines of coverage for existing clients
  • Provide exceptional client service
  • Serve as a mentor to others
  • Maintain knowledge of coverages, carrier guidelines, underwriting, and legislative changes
  • Maintain relationships with clients and carrier representatives
  • Develop strong relationships with carriers and clients
  • Support Producer and Marketing Account Executives in managing larger and/or more complex accounts

Benefits

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities
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